Wednesday, January 09, 2008

OLPC -- Here's your "tracking" number

Eventually, I got through to the One Laptop phone line. They give you a number: 1-800-201-7144-- that's a piss-off number that reports "All circuits are busy". I tried
1-877-705-2786: after 30 minutes on hold, I got through. They gave me a shipping number for my laptop. When it's shipped via FedEx, I will be able to track the order. Here are two great gotchyas:
  1. They give you a tracking number-- that doesn't mean it's been shipped. It means when its shipped it will carry this number and you can track it.
  2. They gave me a 10 digit tracking number. The problem: FedEx tracking numbers are 12-digits. So the tracking number is as useful as Confederate Currency.

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