Wednesday, March 18, 2009

Does Facebook Now Suck?

Does the new Facebook layout suck? If so, have you tried to complain but come up cold? If so, try


To contact Facebook, people have suggested:
click here and find the right form to fill in


Is there a way to contact Facebook? YES! THERE IS! Administrative Email Address:

I am sure that this will change in a day or two. What is more interesting: the bigger the company, the poorer their contact system. Amazon, eBay, Googgle, Blogger: if they are in the top 20, they handle customer service by providing almost no customer service. At my day job, we get lots of feedback and comments; and it's a smaller site. Does being callous to the users' pleas pave the way to success?

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